Prior Posts to PBS Blog on Older Blog URL

The following posts were originally published on the former PBS blog site:

http://people-based--safety.blogspot.com/ -- If you have this URL bookmarked, please change it to the currrent URL: http://peoplebasedsafety.blogspot.com/

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11/02/2005
7 Training Principles

Dr. E. Scott Geller, who developed People-Based Safety™ with Coastal Training Technologies, identifies the seven most important training principles he uses in his teaching:

1. Explain why – The entire learning process is facilitated then people realize up front how they will benefit from a training program.

2. Specify objectives – It is critical to clarify what the learner will be able to do as a result of the training session. The focus is on behavior, not understanding or thinking. Explain how behavior will change as a result of the training.

3. Provide memory aides – Learning can be enhanced by memory aids. ACTS, the acronym used to describe the four key skills of People-Based Safety™-- Acting, Coaching, Thinking and Seeing, puts a positive spin on the program.

4. Inspire action and reaction – When you stimulate learners to relate training information to their own life events, it creates a personal link between their lives and the training material that makes the training more meaningful.

5. Provide feedback – By providing constructive feedback, you confirm that learners understand the material, which bolsters their accomplishment.

6. Reward on-target reactions – Emphasize the significance of the information you are teaching and express gratification whenever someone shows evidence of learning.

7. Always evaluate – Testing students at the end of a training session is valuable, because when they know a test is coming they are more mindful from the start. And they ask questions beforehand to confirm their understanding as they prepare for the test.

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9/26/2005
Introducing the people-based--safety blog!

Welcome to the "official" people-based-safety blog, hosted by leading expert E. Scott Geller, Ph.D.

Dr. Geller is an Alumni Distinguished Professor at Virginia Polytechnic Institute and State University (popularly known as Virginia Tech), and Senior Partner, Safety Performance Solutions (SPS).

Dr. Geller and his partners at SPS help companies worldwide apply the principles and procedures of People-Based Safety (PBS). For more information, visit http://www.safetyperformance.com/ or call 540-951-7233.

Note: For information on Dr. Geller’s new book on People-Based Safety, as well as five video/CD programs, accompanied by workbooks and leader guides produced by Coastal Training Technologies Corporation, visit http://www.people-based-safety.com/ email: pbs@coastal.com; or call (888) 201-8740 for more information.


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9/26/2005
Thanks for visiting the "official" people-based-safety blog!

This post takes a look at the psychology of safety. Dr. Geller has written an excellent article titled: PSYCHOLOGY OF SAFETY: People-Based Safety™ in action: 5 distinctions from behavior-based safety

Here is the full text of the article:
PSYCHOLOGY OF SAFETY: People-Based Safety™ in action:

5 distinctions from behavior-based safety
By E. Scott Geller, Ph.D.

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In a Total Safety Culture, people Act to prevent injuries, Coach one another to identify barriers to safe acts and provide constructive behavior-based feedback, Think in ways that activate and support safe behavior, and focus and scan to See hazards. These four essentials of People-Based Safety — called “ACTS” — provide knowledge, skills, and tools to fully address the human dynamics of industrial safety.

It’s fitting the essentials of People-Based Safety (PBS) spell “ACTS,” because safety depends upon the actions of people. PBS targets attitudes, perceptions and thoughts to improve these “person states,” leading to changes in critical behaviors. If behavior or actions don’t improve — there is no bottom line benefit to safety.

People-Based Safety is no substitute for behavior-based safety (BBS), but rather extends BBS for greater impact. PBS teaches ways to self-coach and increase self-accountability for safety. Let’s look at five components of People-Based Safety, all relating to actions, distinguishing PBS from BBS.

1)Self-directed behavior

A BBS observation-and-feedback process initiates and sustains other-directed behavior. Workers increase safe behavior and decrease at-risk behavior because others — their peers — hold them accountable.

But people often work alone, and so they need to coach themselves. This requires self-accountability and self-directed behavior. People need to believe in and own the safe way of doing things.

Self-direction requires internal justification for the right behavior. This happens when external consequences supporting an action are not sufficient to totally justify the behavior. Too often people choose safe over at-risk acts only because they want to obtain a reward or avoid a penalty. These programs often get the desired behavior — while this accountability system is in place. But what happens when the external rewards or penalties are unavailable?

The key is not to over-justify safe behavior with large incentives and severe threats, but to provide education, training, and experience to help people develop a sense of personal control over preventing injuries. This includes understanding how habits can be undesirable when it comes to safety.

2) Mental awareness

Developing safe habits is a key objective of BBS. Daily repetition of an observation-and-feedback process builds “habit strength” eventually resulting in the development of safe habits. This is good, but not ideal. Habits occur without mental awareness or thoughts, as when you buckle a vehicle safety belt without thinking about it.

But what if your buckle-up behavior is so automatic you don’t notice a passenger in your vehicle is not buckled up? You could miss an opportunity to actively care for the safety of others. And you miss an opportunity to develop self-talk or thinking that supports self-direction and self-accountability.

I hope you agree self-directed or mindful behavior is more desirable than mindless, habitual behavior.

3) Personal choice

I’ve heard many BBS trainers, consultants and students claim that certain environmental cues “trigger” safe behavior. This implies that stimuli cause safety-related behavior to occur. Not true.

Some “triggers” cause involuntary behavior. The flashing blue lights of a state trooper elicit certain emotional reactions. But drivers choose to slow down and pull over. Similarly, traffic lights do not trigger or cause intersection behavior, although they may cause an emotional rush following a driver’s decision to speed through an intersection as the light changes from yellow to red.

Bottom line: There is a space between the stimulus (or activator) and voluntary behavior. Activators provide direction, but it’s up to you whether to follow the direction. Your choice is largely determined by how you perceive consequences and their importance to you. What positive consequence do you expect to gain and/or what negative consequence do you expect to avoid?

Yes, this is the standard ABC (Activator – Behavior – Consequence) Principle of BBS, but the PBS view of it takes into account one’s beliefs, perceptions, and attitude.

4) Attitudes & perceptions

“Positive reinforcement” is overused and abused by trainers and students of BBS. A consequence is a reinforcer (positive or negative) only if it increases the behavior it follows.

Attitudes and perceptions determine the motivating potential of a reward or penalty. Trainers and students of PBS realize the reinforcing power of a consequence is in the eye of the beholder. The meaning of a “safety trinket” to an individual determines whether such a consequence is viewed as positive, negative, or neutral and could motivate behavior (see my discussion of “safety mementos” in the February 2005 issue of ISHN).

It’s usually impossible to determine whether delivering a consequence actually influences the behavior it follows. Thus, the loose use of “positive reinforcement” among BBS consultants and students is risky and often inappropriate. PBS does not make this mistake. “Positive reinforcement” is not used in PBS, and the impact of positive consequences on feelings or person states is entertained and appreciated.

5) Feeling states

In PBS, positive consequences are considered “rewards,” and negative consequences are “penalties.” If these consequences don’t impact overt behavior, they will at least influence feeling states, which is important in PBS. With PBS, rewards increase self-esteem and perceptions of personal competence and control, as well as improve behavior. Research shows these feelings increase people’s willingness to actively care for the safety and health of others. Thus, PBS applications of the ABC Principle are directed to both external behaviors and internal person states.

Next month I’ll continue to explain how PBS refines and extends standard BBS concepts for greater and broader impact on the human dynamics of occupational safety.

More specifically, I’ll point out advantages of a PBS approach to safety coaching over BBS coaching.

SIDEBAR: Essentials of People-Based Safety

*Act to prevent injuries.

*Coach one another to identify barriers to safe acts and provide constructive behavior-based feedback.

*Think in ways that activate and support safe behavior.

*Focus and scan to See hazards.

These four essentials of People-Based Safety — called “ACTS” — provide knowledge, skills and tools to fully address the human dynamics of workplace safety.

ADDITIONAL INFORMATION

E. Scott Geller, Ph.D., is Alumni Distinguished Professor, Virginia Tech, and Senior Partner, Safety Performance Solutions (SPS). Dr. Geller and his partners at SPS help companies worldwide apply the principles and procedures of People-Based Safety (PBS). For more information, visit www.safetyperformance.com or call 540-951-7233.

Note: For information on Dr. Geller’s new book on People-Based Safety, as well as five video/CD programs, accompanied by workbooks and leader guides produced by Coastal Training Technologies Corporation, visit www.people-based-safety.com; email: pbs@coastal.com; (888) 201-8740.


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10/20/2005
Set SMART Goals

A message from E. Scott Geller, Ph.D. --Expert in People-Based Safety

Set SMART Goals

Substantial research evidence supports the use of objective goals and activators to improve behaviors, if behavior change principles are applied correctly.

Holding people accountable for numbers (outcomes) they do not believe they can control is a sure way to produce negative stress or distress. Some people won't be stressed because they won't take the goal seriously anyway.

I remember the techniques for setting effective goals with the word SMART:

* S - for specific,
* M - for motivational,
* A – for achievable,
* R - for relevant,
* T - for trackable.

Smart goal setting defines what will happen when the goal is reached and tracks progress toward achieving the goal. Feedback from completing intermediate steps toward the ultimate goal motivates continued progress. Of course, it's critical the people asked to work toward the goal "buy in" or believe in the goal and believe they have the skills and resources to achieve it.

From the book, People-Based Safety: The Source. Call 1-888-201-1150 or click here to learn more about the next evolution in safety... People-Based Safety™


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9/26/2005

Introducing the people-based--safety blog!

Welcome to the "official" people-based-safety blog, hosted by leading expert E. Scott Geller, Ph.D.

Dr. Geller is an Alumni Distinguished Professor at Virginia Polytechnic Institute and State University (popularly known as Virginia Tech), and Senior Partner, Safety Performance Solutions (SPS).

Dr. Geller and his partners at SPS help companies worldwide apply the principles and procedures of People-Based Safety (PBS). For more information, visit http://www.safetyperformance.com/ or call 540-951-7233.

Note: For information on Dr. Geller’s new book on People-Based Safety, as well as five video/CD programs, accompanied by workbooks and leader guides produced by Coastal Training Technologies Corporation, visit http://www.people-based-safety.com/ email: pbs@coastal.com; or call (888) 201-8740 for more information.