December 22, 2005

Behavior change

Focusing on awareness is the typical educational approach used in safety to change behavior and attitudes. It’s also common to combine awareness and commitment. New evidence suggests a third method, combining commitment and “the hypocrisy effect,” is the most influential in bringing about the desired changes:

Awareness – employees receive a clear rationale about the need to change

Awareness + Commitment – employees receive the rational and sign a pledge card to practice the desired behavior

Commitment + Hypocrisy – employees sign the pledge card and develop a list of situations in which they should practice the desired behavior, but don’t (when workers overcome their hypocrisy, it leads to more desired behavior change than the first two methods)

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