Measuring performance

To successfully manage safety, we must find an ongoing objective and impartial measure of performance that allows us to regularly evaluate our progress. When employees see continuous improvement in their safety score, they recognize momentum and stay motivated to participate in the achievement-oriented process.

In People-Based Safety, we emphasize the need to:

• Develop up-stream process measures (such as number of audits completed or percentage of safe behaviors)
• Set process-oriented goals that are specific, motivational, achievable, trackable and shared
• Discuss safety performance in terms of achievement
• Recognize individuals for their accomplishments
• Celebrate group or team accomplishments