January 16, 2006

Self-directed behavior

After learning what to do from the instructions of others, employee behavior becomes self-directed, which is valuable because employees should be responsible for their own actions. You can train employees to practice self-directed behavior by following these guidelines:

* Increase feelings of empowerment: Hold people accountable for safety performance numbers they can control. Set goals that are specific, achievable and trackable. Recognize progress toward major accomplishments. Increase the use of supportive interventions.

* Help people feel important: Increase opportunities for choice. Teach principles and demonstrate the significance of proactive and behavioral safety.

* Cultivate belonging and interpersonal trust: improve interpersonal communication. Build group consensus for important discussions. And teach the principle of reciprocity – the fact that helping others activates an obligation to return the favor.

* Teach and support safety self-management: Apply the ABC principle of behavioral safety to self-talk and self-management.

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